Last Updated: October 11, 2026
At NeyVox, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://neyvox.com or contact us about our services.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will request it separately.
1. Information We Collect
Depending on how you use our website, we may collect the following types of information:
Personal Information
When you submit a contact form, request a quote, or communicate with us, you may provide:
- Name
- Email address
- Phone number, if provided
- Company or business name
- Project requirements and messages
- Other information you choose to provide
Please do not submit passwords, payment card details, or other sensitive information through general contact forms.
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and approximate visit duration
- Referring websites
- Website usage and diagnostic information
The information collected depends on the website technologies and tools we use.
2. How We Use Your Information
We may use collected information to:
- Respond to inquiries and provide quotations.
- Communicate about WordPress development, AI automation, SEO, and other requested services.
- Deliver, manage, and support client projects.
- Improve website functionality, performance, and user experience.
- Monitor website security and prevent fraud or abuse.
- Analyze website traffic and usage where appropriate.
- Comply with applicable legal obligations.
- Send marketing communications where permitted by law and, where required, with your consent.
You may opt out of marketing emails at any time by following the unsubscribe instructions or contacting us.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality, remember preferences, measure performance, and understand website usage.
Depending on the tools installed, these technologies may include:
- Essential website cookies
- Analytics and performance cookies
- Preference cookies
- Marketing or advertising cookies, if used
Where required by applicable law, we will request consent before using non-essential cookies. You may also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
4. Analytics and Third-Party Tools
We may use third-party services to operate, secure, and improve our website. These services may include website analytics, spam prevention, contact forms, hosting, performance optimization, and embedded content.
If tools such as Google Analytics or other analytics platforms are enabled, they may collect information about website usage according to their own privacy policies and settings.
We will update this policy if our actual data collection practices materially change. Please consult the relevant third-party provider’s privacy policy for additional information about its practices.
5. AI and Automation Services
NeyVox may use artificial intelligence and automation tools to support website functionality, customer communications, content workflows, or services requested by clients.
Information submitted through an AI-powered feature may be processed by the relevant technology provider to generate a response or perform a requested task. We aim to use appropriate safeguards and limit the information processed to what is reasonably necessary.
Please avoid submitting confidential, sensitive, or personal information through AI-powered features unless the feature is specifically designed and authorized for that purpose.
6. How We Share Information
We do not sell your personal information for money.
We may share information in limited circumstances, including:
- Service providers: Hosting providers, analytics services, communication tools, AI providers, and other vendors that help us operate our website or deliver services.
- Client-authorized sharing: Where necessary to perform a project or where you instruct us to share information.
- Legal requirements: When disclosure is required by law, legal process, or a valid request from an authorized authority.
- Security and rights: Where reasonably necessary to protect our rights, users, property, or the security of our services.
- Business transfers: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable law.
Service providers may process information under their own terms and applicable contractual obligations.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing projects, maintaining records, resolving disputes, and meeting legal obligations.
Retention periods may vary depending on the type of information and the circumstances. When information is no longer needed, we will take reasonable steps to delete it or anonymize it, subject to applicable legal requirements.
8. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure. You should use secure communication channels when sharing project information and protect your own accounts and devices.
9. International Data Transfers
Some of our service providers may process or store information in countries other than the country where you live. Data protection laws may differ between countries.
Where applicable, we will take reasonable steps to ensure that international transfers comply with relevant legal requirements and that appropriate safeguards are in place.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Object to or request restrictions on certain processing.
- Withdraw consent where processing is based on consent.
- Request a copy of information in a portable format where applicable.
- Opt out of certain marketing communications.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing your request. Some rights are subject to legal exceptions.
11. Children’s Privacy
Our website and professional services are not intended to collect personal information from children in violation of applicable law. We do not knowingly collect personal information from children where parental consent or another legal basis is required and has not been obtained.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.
12. Third-Party Websites
Our website may contain links to external websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any external website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technologies, legal obligations, or data practices.
Any updates will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact form on our website.
Website: https://neyvox.com
Email: Hello@Neyvox.com
We will review privacy-related inquiries and respond within a reasonable period, subject to applicable legal requirements.
By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.